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Post by dutchboy74 on May 1, 2024 19:12:29 GMT
Son in law reporting difficulties, he had a ticket then suddenly he didn't. Message coming up saying 'some or more of the orders may not be available'... and now he can't increase the 'zero' on the adult ticket option. Can't have sold out that quickly, surely 😳 I reckon all tickets are gone!
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Post by findonrebel on May 1, 2024 19:15:29 GMT
All the true fans don't get a ticket!! Been poorly handled this, should have been done on purchase history
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Post by heavysoul61 on May 1, 2024 19:18:18 GMT
Just a tad frustrating.
Got a but excited when I moved from the 502 Bad Gateway to seeing a screen to select tickets ... but impossible to increase the number from ZERO!
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Post by Kenty in Weardale on May 1, 2024 19:20:16 GMT
Thanks to Robin, I'm ok
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pp
Youth Team
Posts: 89
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Post by pp on May 1, 2024 19:20:24 GMT
Fortunately Mrs PP and I got our tix yesterday, but was hoping to get Dad one as he's been all season; we're getting all the issues described... Cant be sold out already! We had a. ticket in the basket at 8.00.30...!
Hope the club confirm one way or another asap... Can't be refreshing this page all night!
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Post by Keithsson on May 1, 2024 19:21:51 GMT
All the true fans don't get a ticket!! Been poorly handled this, should have been done on purchase history And how does the club prove that? You can't use Ticketmaster previous bookings because that discriminates against the turnstile payers. They dropped the £1 discount for buying online rather than the turnstiles because so few were taking advantage of it... that means the vast majority pay on the gate still.
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Post by virgs1 on May 1, 2024 19:23:05 GMT
Keep trying. There will be people with tickets in baskets who don't complete purchases. Stay patient and don't refresh the page too much and some more may pop up.
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Post by bleeds on May 1, 2024 19:26:13 GMT
Just a tad frustrating. Got a but excited when I moved from the 502 Bad Gateway to seeing a screen to select tickets ... but impossible to increase the number from ZERO! Keep trying, I’ve just managed to get through. Absolute nightmare, guessing it’s unprecedented levels but that’s not much comfort. Hopefully the club learns from this, even if it puts me personally down the pecking order.
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Post by Keithsson on May 1, 2024 19:27:01 GMT
Nothing from us on Twitter but Braintree's account have out this up... Twitter/X
"There are issues regarding the site and they are working on a fix" Not sure its sold out, sounds more like we've crashed it. Perseverance is key 👍🏻
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Post by newtoworthing on May 1, 2024 19:29:35 GMT
Got in but it doesn’t like the password I’ve always used!
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Post by heavysoul61 on May 1, 2024 19:30:05 GMT
Just a tad frustrating. Got a but excited when I moved from the 502 Bad Gateway to seeing a screen to select tickets ... but impossible to increase the number from ZERO! Keep trying, I’ve just managed to get through. Absolute nightmare, guessing it’s unprecedented levels but that’s not much comfort. Hopefully the club learns from this, even if it puts me personally down the pecking order. I'm trying and have got the page showing tickets again but can't select any
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Post by bleeds on May 1, 2024 19:31:14 GMT
Just had an email from the club to say that this time round there will be advanced opportunity for season ticket holders to purchase tickets ahead of general sale. Details of exactly how it'll be done will follow in due course. Now if it turns out to be a secret code released earlier than general sale (as per Maidstone's 'allocation process' for Sunday)... here's the etiquette 👍🏻 I don't believe for a second there is anyone on here who would do this but someone on their message board posted the 'secret' code. What is even worse, their moderators never took it down either 🤦♂️ The consequent 'pile on meant many people who were entitled to a brief priority window didn't get it. If it is done the same way then, like I say, I'd be astonished if anyone on here sorted themselves out then put a big middle finger up to everyone else by letting the cat out the bag. However, fairness, transparency and natural justice demands that if there's going to be consequences to doing something they should be explained beforehand. So... Any links put up will be removed immediately and the users account will be suspended... at least until the ticket sales window has closed but longer if its a totally blatant knowing act. We are proud of our very light touch moderation policy on here so this isn't suggested lightly. But we're better than Maidstone, so please don't let the side down 🙏🏻 I’ve noticed that the ticket purchase window still has a “password” button in the bottom left corner. Is it worth sharing it now the ST window is open incase it helps people on here stuck unable to buy tickets when they get to that screen? It’s a long shot but even if it helps one person… (Heavysoul61 above, for example)
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Post by portlandred on May 1, 2024 19:32:06 GMT
Absolutely ridiculous decision to allow 4 tickets per purchase. Totally encourages those with little or no interest in the club to sell tickets on to others (probably at a profit) who you’re not likely to see again until the next big game. If anything season ticket holders should have been the ones allowed 4 tickets as they would be more likely to be handed on to those with more than a passing interest in the club. Queue a load of uninformed punters on Monday asking ‘What color are Worthing playing in ?’ and ‘What number is Ollie Pearce ?’
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Post by shermanburyroadred on May 1, 2024 19:32:29 GMT
502 bad gateway just means site has crashed not that it's sold out 404 means fixed just busy
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Post by Keithsson on May 1, 2024 19:34:21 GMT
Just had an email from the club to say that this time round there will be advanced opportunity for season ticket holders to purchase tickets ahead of general sale. Details of exactly how it'll be done will follow in due course. Now if it turns out to be a secret code released earlier than general sale (as per Maidstone's 'allocation process' for Sunday)... here's the etiquette 👍🏻 I don't believe for a second there is anyone on here who would do this but someone on their message board posted the 'secret' code. What is even worse, their moderators never took it down either 🤦♂️ The consequent 'pile on meant many people who were entitled to a brief priority window didn't get it. If it is done the same way then, like I say, I'd be astonished if anyone on here sorted themselves out then put a big middle finger up to everyone else by letting the cat out the bag. However, fairness, transparency and natural justice demands that if there's going to be consequences to doing something they should be explained beforehand. So... Any links put up will be removed immediately and the users account will be suspended... at least until the ticket sales window has closed but longer if its a totally blatant knowing act. We are proud of our very light touch moderation policy on here so this isn't suggested lightly. But we're better than Maidstone, so please don't let the side down 🙏🏻 I’ve noticed that the ticket purchase window still has a “password” button in the bottom left corner. Is it worth sharing it now the ST window is open incase it helps people on here stuck unable to buy tickets when they get to that screen? It’s a long shot but even if it helps one person… (Heavysoul61 above, for example) There was no password in the end, just a dedicated link from the email that took you to a reserved ticket waiting in your account. In theory yes, now its general sale that would be reasonable. But there was no link to share.
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